Email

DETAILS: Tier: Free, Premium, Ultimate Offering: Self-managed

You can customize some of the content in emails sent from your GitLab instance.

Custom logo

The logo in the header of some emails can be customized, see the logo customization section.

Include author name in email notification email body

DETAILS: Tier: Premium, Ultimate Offering: Self-managed

By default, GitLab overrides the email address in notification emails with the email address of the issue, merge request, or comment author. Enable this setting to include the author's email address in the body of the email instead.

To include the author's email address in the email body:

1. On the left sidebar, at the bottom, select Admin.
2. Select Settings > Preferences.
3. Expand Email.
4. Select the Include author name in email notification email body checkbox.
5. Select Save changes.

Enable multipart email

DETAILS: Tier: Premium, Ultimate Offering: Self-managed

GitLab can send email in multipart format (HTML and plain text) or plain text only.

To enable multipart email:

1. On the left sidebar, at the bottom, select Admin.
2. Select Settings > Preferences.
3. Expand Email.
4. Select Enable multipart email.
5. Select Save changes.

Custom hostname for private commit emails

DETAILS: Tier: Premium, Ultimate Offering: Self-managed

This configuration option sets the email hostname for private commit emails. By default it is set to users.noreply.YOUR_CONFIGURED_HOSTNAME.

To change the hostname used in private commit emails:

1. On the left sidebar, at the bottom, select Admin.
2. Select Settings > Preferences.
3. Expand Email.
4. Enter the desired hostname in the Custom hostname (for private commit emails) field.
5. Select Save changes.

NOTE: After the hostname is configured, every private commit email using the previous hostname is not recognized by GitLab. This can directly conflict with certain Push rules such as Check whether author is a GitLab user and Check whether committer is the current authenticated user.

Custom additional text

DETAILS: Tier: Premium, Ultimate Offering: Self-managed

You can add additional text at the bottom of any email that GitLab sends. This additional text can be used for legal, auditing, or compliance reasons, for example.

To add additional text to emails:

1. On the left sidebar, at the bottom, select Admin.
2. Select Settings > Preferences.
3. Expand Email.
4. Enter your text in the Additional text field.
5. Select Save changes.

User deactivation emails

GitLab sends email notifications to users when their account has been deactivated.

To disable these notifications:

1. On the left sidebar, at the bottom, select Admin.
2. Select Settings > Preferences.
3. Expand Email.
4. Clear the Enable user deactivation emails checkbox.
5. Select Save changes.

Custom additional text in deactivation emails

DETAILS: Tier: Free, Premium, Ultimate Offering: Self-managed

• Introduced in GitLab 15.9 with a flag named deactivation_email_additional_text. Disabled by default.
• Enabled on self-managed and GitLab.com in GitLab 15.9.
• Generally available in GitLab 16.5. Feature flag deactivation_email_additional_text removed.

FLAG: On self-managed GitLab, by default this feature is available. To hide the feature, ask an administrator to disable the feature flag named deactivation_email_additional_text.

You can add additional text at the bottom of the email that GitLab sends to users when their account is deactivated. This email text is separate from the custom additional text setting.

To add additional text to deactivation emails:

1. On the left sidebar, at the bottom, select Admin.
2. Select Settings > Preferences.
3. Expand Email.
4. Enter your text in the Additional text for deactivation email field.
5. Select Save changes.